Support

We are here to help you get the best experience with HoopsGo.

Common Questions

• "Where is my data stored?" All data is stored securely on your device. We do not have access to your data. • "Does HoopsGo require an internet connection?" HoopsGo is designed to work offline. An internet connection may be needed for specific features.

Troubleshooting

If you are experiencing issues: 1. Ensure the app has the required permissions enabled in your device Settings. 2. Try restarting the app. 3. If the issue persists, contact us with a description of the problem.

Contact Us

If you couldn't find an answer above, our team is ready to assist. • Email: help@moesaid.com • Response Time: We aim to reply within 24 hours on business days.